Privacy Policy

At Renlastik, we are committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect your personal data.

1. Information We Collect

We collect information you provide directly to us, such as when you contact us, request information, or subscribe to our newsletter.

  • Contact details: name, email address, phone number.
  • Company or project information, if relevant to your inquiry.
  • Communication data: correspondence, inquiries, and comments.

We also automatically collect certain technical data through cookies and similar technologies when you visit our website.

2. Purposes of Data Processing

We use your personal information for the following purposes:

  • To respond to your inquiries and provide technical support.
  • To manage requests for information about our products (elastomers, friction coefficient analysis).
  • To send commercial communications, if you have given your consent.
  • To improve our website and services.
  • To comply with legal and regulatory obligations.

Legal Basis

Processing is based on your consent, the performance of a contract, or our legitimate interest in developing our business and improving our services.

3. Cookies and Tracking Technologies

Our website uses cookies to distinguish you from other users. This helps us provide you with a good experience and improve our site.

  • Essential cookies: Necessary for the website to function.
  • Analytics cookies: Allow us to analyze traffic and site usage (e.g., Google Analytics).
  • Functionality cookies: Remember your preferences.

You can manage your cookie preferences through your browser settings.

4. Sharing Your Personal Data

We do not sell or rent your personal data to third parties. We may share your information with:

  • Service providers who help us operate our website and business (e.g., hosting, web analytics), subject to confidentiality agreements.
  • Competent authorities when required by law.

We do not transfer personal data outside the European Economic Area (EEA) without adequate safeguards.

5. Your Data Protection Rights

In accordance with the GDPR, you have the following rights:

  • Right of access: To know what data we have about you.
  • Right to rectification: To correct inaccurate data.
  • Right to erasure ("right to be forgotten"): To request the deletion of your data.
  • Right to restriction of processing: To restrict the use of your data under certain circumstances.
  • Right to object: To object to processing based on legitimate interest.
  • Right to data portability: To receive your data in a structured format.
  • Right to withdraw consent: At any time, without affecting the lawfulness of previous processing.

To exercise these rights, please contact us using the details in the "Privacy Contact" section.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or destruction.

7. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes described in this policy, or as required by law.

8. Privacy Contact

For any questions about this policy or to exercise your rights, contact our Data Protection Officer:

Renlastik S.L.
Address: Travessera Montero, 889, Ático 4º
Phone: 928-891603
Email: info@renlastik.com

You also have the right to lodge a complaint with the Spanish supervisory authority (Spanish Data Protection Agency).

9. Changes to This Policy

We may update this policy occasionally. The most recent version will always be published on this page, indicating the date of the last review.

Last updated: October 15, 2023.

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